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D P's avatar
D P
Helpful | Level 6
4 days ago

How can I avoid selective sync conflicts?

This is the process I've always used, but now it's causing every folder to conflict.

  1. Installed Dropbox on new computer, closed Dropbox
  2. Manually copied all folders into its new location
  3. Open Dropbox, it sees that all files are present; no downloading required.

What is the process now for doing a new install without re-downloading hundreds of GBs that I already have locally?

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 days ago
    D P wrote:

    What is the process now for doing a new install without re-downloading hundreds of GBs that I already have locally?

    There has never been an official method. The only official method of installing Dropbox on a new computer is to simply install the software and allow it to sync. Dropbox doesn't support the method you used previously.

    Unofficially, the method you used is exactly how I've always done it as well and it has always worked fine. If, during the install, you're telling Dropbox to not sync any files locally, then you're enabling Selective Sync and copying folders in manually would cause the conflict. During the install, make sure you're telling it to sync all folders locally. Yes, it will start to sync them down, but when you exit Dropbox and copy the folders manually, Dropbox should just index them when it starts up again.

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