Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

attyband's avatar
attyband
Explorer | Level 3
9 months ago
Solved

How can I set up my computers to be able to access my files from both of them?

Your program is very confusing. It's hard to set up and I just can't seem to figure out how to be able to access my folders from either a laptop at my home or a desktop at my office. Is there any way someone from tech support can simply call me, share a screen with me, and show me how to keep this ordered in my mind.

desktop
sync
  • Mark's avatar
    Mark
    9 months ago
    attyband wrote:

    Isn't it true that Dropbox not only saves current version of your files but you can retrieve earlier versions of every file also. In the world do I get into that?

    This depends upon what plan you are on. Free users can do it for 30 days. Paid for 180.

     

    You can do that at www.dropbox.com/events 🙂

3 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi there attyband - thanks for using Dropbox and posting on our Community!

     

    Can you please let us know some additional information about the issue you're facing so that we can assist further?

     

    Have you installed the Dropbox desktop app on your devices and made sure to log into the same account?

     

    As for your support options, you can take a look here.

     

    In any case, please let us know more and we'll take it from there. 

  • attyband's avatar
    attyband
    Explorer | Level 3
    9 months ago

    How can I retrieve all of my old files which I think I've been saving for several years. Sudden I just can't seem to find all of my WP files which I think were in drobox but now they're gone off my desktop computers.  Isn't it true that Dropbox not only saves current version of your files but you can retrieve earlier versions of every file also. In the world do I get into that?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago
    attyband wrote:

    Isn't it true that Dropbox not only saves current version of your files but you can retrieve earlier versions of every file also. In the world do I get into that?

    This depends upon what plan you are on. Free users can do it for 30 days. Paid for 180.

     

    You can do that at www.dropbox.com/events 🙂

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!