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Evelien9052's avatar
Evelien9052
New member | Level 2
2 months ago
Solved

How can I sync folders I've chosen not to sync upon installation of the desktop app?

Dear,

Can somebody help me please with the following question.

I installed dropbox on my new pc and selected the files to be seen on my PC.

I forgot to select some files, how can i select those ones also to be seen directly on my PC please?

Thank you

and kind regards

  • Hannah's avatar
    Hannah
    2 months ago

    No worries, Evelien!

    You'll first need to click on the Dropbox icon in your system tray, by your computer's clock at the bottom right of your screen.

    Then, you'll need to click on your initials or profile pic and you should see the "preferences" option there.

5 Replies

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    27 days ago

    Hi Evelien9052​  and welcome to the Dropbox Community. I am glad to see you got your question about syncing folders answered by our amazing Hannah.

    If you have any more questions or need tips on how to use Dropbox, feel free to join our Dropbox for Beginners group here in the Community. We share handy how-tos, tips and tricks, and it’s a great place for new users to chat and get comfortable with the platform.

    By the way, I'm Theresa, and you’ll see me popping up around the Community 👩‍💻. Feel free to tag me in a thread if you'd like more info or have any questions 😊.

    Looking forward to seeing you around.

    T 😺 (Dropbox Community Manager)

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    No worries, Evelien!

    You'll first need to click on the Dropbox icon in your system tray, by your computer's clock at the bottom right of your screen.

    Then, you'll need to click on your initials or profile pic and you should see the "preferences" option there.

  • Evelien9052's avatar
    Evelien9052
    New member | Level 2
    2 months ago

    Dear Mrs. Hannah, thank you for your reply - you understood my question well.

    I looked before for the answer and indeed the same steps as you send me, notwithstanding i can not find the buttom 'preferences' (on the initiales) so i can not continue the steps.

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Evelien9052, welcome to our Community!

    I'm assuming that you're referring to folders you chose not to sync, when you initially installed the Dropbox app, right?

    So, to sync those to your Dropbox folder, you'll need to follow the steps here.

    Let me know if I misunderstood your question, or if you need anything else!

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