Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

joseph s.30's avatar
joseph s.30
New member | Level 2
10 years ago
Solved

How do i resume an interrupted upload?

if i upload large files to my dropbox account and my laptop goes to sleep the upload is interrupted. how do i resume the upload without beginning the process again?

  • I think I found a work around

     

    click the # of files left hyper link

    cancel the download of the current interupted file. 

    The next file in line should begin downloading at that point.

    Make a note of the missed file to upload at a later time

    and change your settings so the cpu doest go to sleep.

    Apple logo>System preferences>energy saver>sleep time never

     

     

16 Replies

Replies have been turned off for this discussion
  • AllanShine's avatar
    AllanShine
    New member | Level 2
    8 years ago

    I was syncing my external hard drive to drop box when the connection was interrupted, I was halfway through but when the connection was re-established the syncing is not continuing. Is there a way to continue rather than starting over again? I would have imagined it would have worked the same as if I was syncing a folder on my computer's hard drive, but it isn't so from what I can tell. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Unfortunately the moves from external hard drive to Dropbox are the same if you are using web as this thread

    If you are moving to desktop folder the issue is that the move is handled by your OS so it is that which would need to restart it.
  • elisar4444's avatar
    elisar4444
    New member | Level 2
    8 years ago

    Not all of us are using dropbox client because we want the info stored on the cloud not our hard drive. When setting up dropbox business it gives you the option to set it up that way, so I am in agreement with Joseph S.30 that if they are giving that as an option for business users to set it up like that then they should make sure that it operates the same way a "client". That being said Kudos for the work around to whom ever came up with that. Another issue is when setting dropbox up this way it doesn't do it in a particular order so you can't really figure out where it left off in a series of 12k files. 


    Rich wrote:

    If you're using the Dropbox client, it will handle that on its own. If you're uploading through the Dropbox website, you can't resume an upload.


     

  • maddyrose17's avatar
    maddyrose17
    New member | Level 2
    8 years ago

    What do you mean by "click the # of file left hyper link". how do i do that. 

  • Kevjazz's avatar
    Kevjazz
    New member | Level 2
    3 years ago

    I have a similar problem.  I lost power in the middle of a massive upload of my entire Reaper folder to Dropbox.  this had been going for about three days when the failure happened.  is there any way to resume the upload with DB being able to detect those files which are already uploaded?  is there any way to have a situation where you are asked to skip or replace files already loaded?  Can you choose that operation for all files?God, I hope so.

     

    thanks for any help.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Kevjazz, welcome to our Community! 

     

    Can you clarify if you were using the desktop app, or the website, when uploading content from Reaper folder to Dropbox?  

     

    Feel free to also have a look at Rich's response here

     

    Keep me posted! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!