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YoDad
3 years agoNew member | Level 2
I cant access a link sent to me by a 3rd party
I received a link from a 3rd party to access a folder of theirs. When I open the link, it tells me that I am out of space, and I should consider upgrading my plan.
Why am I not able to even view these files?
Hi YoDad
You cannot view them as the sender has not sent you the folder with that as an option. They have sent you a folder with read/write access which requires you to have enough space. To get read only access go back to them and ask for a Read Only shared link 🙂
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- YoDadNew member | Level 2
Thank you @Mark
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