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tal s.4's avatar
tal s.4
New member | Level 2
4 hours ago

I can't share any links - Dropbox says my files contain phishing content.

Dear Dropbox Support Team,

I’ve received a notification stating: “We have suspended your activity. Your files may contain phishing elements.”

I’m unsure why I received this message, and it’s severely impacting my Dropbox experience. 

It's not specific to any one file. I cannot get the link to share ANY of my files. I always get the same error message when I try to share via the web portal. When I use my PC based Dropbox, I don't get any messages, but I cannot copy and paste any links. 

I've already spoken with the chatbot and emailed support (over a week ago - ticket id: #26002781) and have not received a reply. 

Please provide further details so I can resolve this issue promptly.

Thank you for your support.

Best regards,

Tal

 

Device
(Razor Blade 15)
Operating System/Browser (if using the web)
(Windows 11/Chrome)
Dropbox App Version (if using the app)
(242.4.5815)
Syncing Status
("Up to date")

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 hour ago

    Hey tal s.4, I’ve gone ahead and logged a new ticket for you, so that we can look into this together. 

    Please reply to it, whenever you see it in your email address’s inbox.

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