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Xanthocletes's avatar
Xanthocletes
Helpful | Level 5
3 years ago

I get the message that my files might contain phishing content

I am trying to share a file and get the message "We’ve interrupted your sharing activity because your files might contain phishing content"

Relevant Facts:

1) File does not contain phishing content.

2) I haven't used dropbox for about a year, so I'm not over any limits.

3) File is legal content, legally obtained.

4) File is 22 MB.

 

No customer support except for paid subscriptions.

So I guess this is why I don't use dropbox.....

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  • townplanner's avatar
    townplanner
    New member | Level 2
    2 years ago

    Hi Hannah, I'm having the same issue. Please email me also... thank you!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry to hear that, townplanner.

     

    I just sent you an email, so I'll see you there!

  • habulhassan's avatar
    habulhassan
    Explorer | Level 3
    2 years ago

    Coporate user sharing project bidding documents with vendors and subcontractors.

    This seems to have started this week when several people reported they can't access folders I've shared.

     

    No heads-up from Dropbox. Very frustrating.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi habulhassan, thanks for messaging the Community.

     

    Please could you contact the support team directly for them to investigate this matter on their end.

     

    They should be able to provide more account-specific information to assist you.

     

    Keep me posted!

  • habulhassan's avatar
    habulhassan
    Explorer | Level 3
    2 years ago

    Thanks, I sent in a support request before posting here.

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