I have Win11 Home up to date. Have spent hours trying to Sync with no luck.

Hi there, WaltFreedman, let's jump right into this! 

When installing the desktop app, a Dropbox folder is created locally on the device, which is in sync with your account online. 

Anything you add in there should be visible to your account online, and vice versa. 

Now, if this isn't the case, can you clarify the exact syncing status of the app at the moment? 

Let me know more! 

Megan tx so much. I have spent so many hours trying to find Sync on my Win11 Home w/o success, following all sorts of disparate advice on the web. I did that bec. I was trying to keep my files available offline. So, I was correct in my original question (local desktop folder), BUT I do now see, following your msg, that if I go to dropbox.com, my files ARE there also.

Second related question: So I have the local Dropbox folder in File Explorer  which includes a Desktop folder. On opening that Desktop folder in File Explorer, there is a second Dropbox folder dup;licative, and opening that yet another. Seems like it is "Dropbox all the way down"! Very confusing. I would like to understand what is the point i.e. what is going here - have I screwed something up?

Correction to third and second last sentence: Desktop all the way down -not Dropbox.

Hi WaltFreedman, are you saying that there is a shortcut to your Desktop from within the Dropbox folder, but it endlessly shows itself?

Do you have the Dropbox Backup feature enabled on your account?

Jay - I mis-remembered . Its like this:

Open File Explorer and open the Dropbox folder which contains my files and a Desktop folder

Open Desktop folder - and it has a second Dropbox folder

Open that Dropbox and see my files and again a Desktop folder.

Open that Desktop folder and again my files with a Dropbox folder....... on and on at least down 3 levels at which point I stopped

So its alternating Dropbox .. Desktop..Dropbox..Desktop- down an apparent "chain".

No - NOT using Dropbox for Backup/Restore. Using Google. On Dropbox, I just have a few personal files that I share with my son - we live in 2 different countries thousands of miles apart.

Also, on every level, the Properties are the same, both for the Dropbox folder and the Desktop folder.

C:\Users\Administrator\Dropbox

More info: If I click on Dropbox in File Explorer in any of the "multiple" levels, it highlights Dropbox box on the Primary level. Same for Desktop. And same if I click on the Black left arrow top left of File Explorer.  So while the levels appear to be an ongoing cascading "Chain" it is not.

Is there a software Fix to this confusing issue?

By Primary level in above, I mean the respective box item in the File Explorer Side Bar.

Thanks for keeping us updated on this, WaltFreedman, I'm glad you were able to figure this out.

If you need anything else, please let us know.

Have a great day!