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Forum Discussion

DW123's avatar
DW123
Explorer | Level 3
10 months ago

I tried to create & share a file but the program keeps signing me into a shared file from years ago.

I recently tried to create & share a file but the program keeps signing me into a shared file I was a part of from several years ago. How do I now create a new Folder/file/account so I can share what I wish to now?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there DW123 - sorry to hear you're having issues with this.

     

    As I'm not quite sure about the problem you're facing, could you share some additional information or a screenshot of what's troubling you so that we can assist further?

     

    Thanks!

    • DW123's avatar
      DW123
      Explorer | Level 3

      When I sign in, it takes me to the home page created by a relative several years ago. Now I wish to upload some files and share them with a attorney. 

      A: I am able to upload to that page but not share it.

      B: If I try to create my own page, it just signs me in to that old page my relative created and am not able to share it with my attorney.

       

      Ideas?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        DW123, do you mean that you’re being signed into another user’s Dropbox account perhaps? 

         

        If not, can you upload a screenshot of what you see exactly, when trying to share your file? To do so, please click on the small camera icon above your message box on the forum.