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Forum Discussion

rfilkin's avatar
rfilkin
Helpful | Level 6
2 years ago

I update a file using my laptop but the file in the mobile app isn't updated

I am having more problems with Dropbox and after this week of having issues with the app on my windows 10 laptop, I am about fed up with dropbox to the point where I am ready to think about a differe...
desktop
Mobile
sync
rfilkin's avatar
rfilkin
Helpful | Level 6
2 years ago

 

When I put my mouse over the icon, I get nothing that shows sync status

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi rfilkin, my colleague would be referring to the Dropbox icon near the clock. 

 

You can click that icon to see the full message on the bottom left, which would help us further. 

  • rfilkin's avatar
    rfilkin
    Helpful | Level 6
    2 years ago

    I have tried all of that... my response to the problems I have been facing are posted under the topic about dropbox not opening when you click on the icon

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey rfilkin, if you don't have a Dropbox icon in your system tray by the computer's clock, have you tried reinstalling the app again, without uninstalling it first, to see if this little icon comes back?

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