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Forum Discussion
Keke3
7 years agoExplorer | Level 4
I'd like to send a link to share a file with a customer without requiring them to login to Dropbox.
I'd like to send a link to share a file with a customer without requiring them to login to Dropbox. Is that possible?
- 7 years agoHey Keke3!To invite multiple users to a folder or file, you’ll have to enter their email addresses separately.If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?As Rich also mentions, you can find more info about what a shared link is and how to create it here.Let us know of any updates! :grinning:
Keke3
7 years agoExplorer | Level 4
I sent a link but it is asking them to log into Dropbox. I believe it has to do with my folder arrangement. Do you need to invite each person to the folder?
Lusil
Dropbox Staff
7 years agoHey Keke3!
To invite multiple users to a folder or file, you’ll have to enter their email addresses separately.
If they are getting prompted to sign it, could it be that you’re sending them a shared folder instead of sending them a shared link to the folder?
As Rich also mentions, you can find more info about what a shared link is and how to create it here.
Let us know of any updates! :grinning:
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