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AdminHHRI's avatar
AdminHHRI
New member | Level 2
10 months ago

I'm an admin and I can see shared folders in admin console but not in my account

I've inherited a Dropbox Advanced environment and am quite a noob here, so maybe I asking something dumb, but: in the admin console, I can see all users and groups, and I see a choice for "content." ...
File access
Shared Folders
AnastasiaDBX's avatar
AnastasiaDBX
Icon for Dropbox Product Manager rankDropbox Product Manager
10 months ago

hi AdminHHRI - thank you for the feedback! There are a couple of options: you could give yourself access to the folder, by clicking "Share with Dropbox" in the overflow menu. You could also navigate to the members page, and "Log in as member" for a member who has access to the shared folder. Would that work for your use case? Thank you!

 

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