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Forum Discussion

charibancho's avatar
charibancho
Explorer | Level 4
3 years ago

Mac backup 0% complete, 'Backup now' is grey, says will complete in 1 sec but no movement.

I noticed Dropbox Backup today, looks good for my needs as a long time solo user w/ a 2TB account.   Selected documents and music folders in my Mac user account, all looked OK then....nothing, no...
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Dr Mark's avatar
Dr Mark
Explorer | Level 3
3 years ago

I'm having the same issue: 

Dropbox version - 185.4.6054 (185.4.6054)

Mac M1 - Sonoma v14.0

Dropbox says the last backup was 11:17am and I'm set to backup every 15 minutes.

Note the 0% backed up message and the Backup Now button being inactive.

My folder on dropbox shows all of the folders created that should be in the backup but they are all empty, no files backed up.

Thanks,

Mark

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Could you try rebooting your machine to see if this helps?

  • Dr Mark's avatar
    Dr Mark
    Explorer | Level 3
    3 years ago

    Thanks for your help Jay. I have deleted the download and started the process again just in case i missed any steps in setting this up, again not all files have backed up and remain empty.  I will give it another 24 hours and keep you posted if the back up progresses.

  • jwnicholsdds's avatar
    jwnicholsdds
    Explorer | Level 3
    2 years ago

    I have the same exact issue. Did you ever find a fix?

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