Forum Discussion

konradps's avatar
konradps
New member | Level 2
2 years ago

Missing some files after moving folder to Dropbox on Windows

I have my Dropbox synchronized with Windows 11 so I can see my Dropbox folder in Files Explorer, I downloaded my photos from GoPro Plus to my PC and then I moved the folder to DropBox, but half of the files are missing now.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi konradps, thanks for using Dropbox and happy Monday!
     

    May I ask if you gave the Dropbox desktop app enough time to sync your files? Can you have a look at your taskbar and let us know if the app is 'up to date' or still syncing perhaps?

     

    Do you see the missing files on the website by the way, be it on the homepage or the events page?

     

    Let me know what you find and we'll take it from there. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!