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David ballew's avatar
David ballew
New member | Level 2
8 months ago

My data doesn't sync from my PC on my iPhone.

Data is on Microsoft pc. New data entered on pc not transferring and available on iPhone. Has been working until last few days.

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey @David ballew, let's see what we can find about this together! 


    If I understand this correctly, it sounds like new content that you add when using your computer doesn't get reflected on your iPhone, when you check the Dropbox app there, right? 


    If not, feel free to clarify more. When you check your account online, are you able to see your PC files there? 


    Would you mind also clarifying the Dropbox version that you're using locally on your computer, along with the app's syncing status at the moment? 


    Keep me posted, and we'll take it from there!

    • David ballew's avatar
      David ballew
      New member | Level 2
      Checked account online from iPhone and new data not showing. Have deleted app from iPhone and reinstalled with same results CHECKED YOUR HINT ON SYNC AND THEY WERE NOT SYNCED SO STARTED AND NOW ALL WORKS. THANKS!!!
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Amazing news David ballew

         

        If you need something else, please let me know and I will be more than happy to help every step of the way! 😀