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samjane24's avatar
samjane24
New member | Level 2
5 months ago

My Dropbox account is not syncing to my work PC or iPhone, why?

I am creating files on my home PC and saving them to Dropbox. When I try access them on my work PC they are not in the folder. My subscription is up to date and my syncing says all the files are up t...
desktop
iOS
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi samjane24, thanks for bringing this to our attention.

 

What is the current status of the Dropbox desktop application on your personal PC at home, when you click the Dropbox icon near the clock?

 

Do your updated files appear on the Dropbox site? Are you certain that you're logged into the same account on all devices?

 

This will help me to assist further!

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