Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
mhabach
2 years agoNew member | Level 2
My sharing activity has been suspended
Hi
I have received the following message trying to share. "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."
How do you resolve this. I haven't done anything in the list of terms that says will cause this.
11 Replies
Replies have been turned off for this discussion
- Hannah2 years ago
Dropbox Community Moderator
Thanks for reaching out to us, mhabach.
Since this is an account specific issue, can we send you an email to investigate further?
Let me know!
- mhabach2 years agoNew member | Level 2Sure you can email me
Do you have my addresses? - Hannah2 years ago
Dropbox Community Moderator
Absolutely, mhabach, we got it and I just emailed you, so I'll see you there!
- KFit2 years agoExplorer | Level 3
Hoping someone can help. I've been getting this message when trying to share files: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
I have no clue why.Thanks
- Megan2 years ago
Dropbox Community Moderator
Hi KFit, let's see what we can find together on this!
Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.
Have you recently shared a link which could have been downloaded many times, or to a large file?
This will help me to assist further!
- KFit2 years agoExplorer | Level 3
I have not been able to share for some time. I've been trying to share from my dropbox for months now.
- Jay2 years ago
Dropbox Community Moderator
Hi KFit, could we contact you at the email on your forum profile to assist further?
- KFit2 years agoExplorer | Level 3
Yes, please do.
- Jay2 years ago
Dropbox Community Moderator
Hi KFit, I've sent you an email, please could you reply to it as soon as possible?
- dolphincircles12 months agoNew member | Level 2
I'm having the same problem. I got the message: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
Could you help me please?
Thank you
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!