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Madisonem_'s avatar
Madisonem_
New member | Level 2
9 months ago

My sharing got suspended

Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

Could someone please show me how to rectify this issue?

-When I click through to support it says support is no available with my plan
-When I review the list of violations I don't believe I'm in breach of any of them
-I can't see anywhere to accept any new terms of service

Thanks in advance! 🙂 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Madisonem_, thanks for joining our Community.

     

    Can we send you an email on our end, so we can take a closer look?

     

    Let me know.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey Madisonem_ I just sent you an email, I'll be happy to see you there! 😀

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