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ShazamJr's avatar
ShazamJr
Explorer | Level 3
2 years ago

One of my folders doesn't have a syncing icon

All my other folders in my document have check marks next to them accept one. Also, dropbox doesn't really seem to be syncing since when I go to the site and it says a file hasn't been modified in three years when I know that that's not true.

desktop
sync
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey ShazamJr! Let’s check a few things first. 

     

    Can you clarify what’s your computer’s OS version? 

     

    How about your Dropbox desktop app? What’s the app version and syncing status you see? 

     

    Finally, feel free to send me a screenshot of the folder you mention, and I’ll take a look. 

     

    Keep me posted for more updates.

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