Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Beckylolo
5 months agoExplorer | Level 3
Option to disable “This shared file is already synced to your device” popup
Hi Dropbox team,
Is there any way to permanently disable the popup that appears when viewing a file via the browser which says:
“This shared file is already synced to your device. Access this file in the desktop app to prevent duplicates and seamlessly edit with native applications.”
It shows every time I open a synced file in my browser while the desktop app is running, and it disrupts my workflow, especially when I intentionally want to preview something in the browser or send a client a link.
I understand the intention is to encourage using the desktop app, but for users who regularly switch between browser and app, this feels intrusive and unnecessary.
A simple “Don’t show this again” checkbox or toggle in settings would be much appreciated.
Thanks!
2 Replies
Replies have been turned off for this discussion
- Megan5 months ago
Dropbox Community Moderator
Hey Beckylolo!
Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.
- Megan5 months ago
Dropbox Community Moderator
Hi there, Beckylolo, I hope you're doing well!
Have you tried the workaround steps provided in this relevant thread? Feel free to have a look, and let me know if you have any thoughts or questions.
Thanks a bunch!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!