You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Frank G.16's avatar
Frank G.16
New member | Level 2
2 years ago

Out of Space. Do not want to Upgrade.

I moved TOO MUCH content into my Dropbox. Synching has paused/stopped. I DO NOT want to upgrade, pay for additional space. How do I move the content that exceeded my space limit BACK to it's original virtual container, Microsoft's One Drive?

  • Hey Frank G.16, sorry to hear you're having issues with this.

     

    Have you tried moving the content that put you over your account's quota out of your Dropbox folder on your Computer and let the app sync the changes till it's up to date in your system tray/menu bar?

     

    Let me know how it goes!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey Frank G.16, sorry to hear you're having issues with this.

     

    Have you tried moving the content that put you over your account's quota out of your Dropbox folder on your Computer and let the app sync the changes till it's up to date in your system tray/menu bar?

     

    Let me know how it goes!

    • Frank G.16's avatar
      Frank G.16
      New member | Level 2
      Walter, Yes. I thought of that after submitting my question to the Community. I’m good to go. Happy New Year.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!