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Forum Discussion
terra1983
5 years agoCollaborator | Level 8
Please don't block me from generating a link for a file that hasn't finished uploading
A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading.
Apparently this is to "prevent 404 errors". The "error" page that comes up when you clicked on a link before it had finished uploading was actually a "Uh Oh! File hasn't finished uploading yet". This to me isn't an "error" page and shouldn't be treated as such. It's clear and communicates exactly what it needs to and doesn't warrant a restriction in functionality for the rest of the users.
The solution you've silently implemented has caused a monstrous delay in my daily workflow.
I work in a fast paced environment, generating new content every hour and sharing it with dozens of people in my team. The fact that I can simply drop files and right-click and "copy link" and THEN carry on with the rest of my tasks while keeping an eye out for the spinning icon in the tray and THEN send the copied link to my recipients, means that I am FLOWING.
When I have to do that dozens of times per hour, if you block me from generating a link as soon as I drop it in the DB folder, you're forcing me to having to RETURN back to DB a second time in the process. You've added a whole extra step, and it's absolutely killed my flow.
Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know.
It will be especially helpful if you can also tell us:
* What version of Dropbox you're using: Dropbox Windows, Mac, or Web
* The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" )
95 Replies
Replies have been turned off for this discussion
- isotropy3 years agoCollaborator | Level 8
Good lord. So this feature is totally broken once again. What the hell! FIX IT!
- Grant H.53 years agoHelpful | Level 5
Feature is broken. Now says can't find the path to uploading file. Hope to see a fix soon.
- isotropy3 years agoCollaborator | Level 8
PLEASE FIX THIS! it's killing me!
- isotropy3 years agoCollaborator | Level 8
Looks like this problem has come back again to haunt us. This is a feature that has worked flawlessly for years, but in the past few years has been broken a few times before being fixed.
The correct behaviour is that I should be able to drop a file into my drop box and copy a link to its location before it's finished uploading. Now, when I right click and select "Copy Dropbox Link" I get an error that says "Couldn't copy link - Something went Wrong - We're working to fix it"
Here's a link to the other discussion thread where this issue was first reported https://www.dropboxforum.com/t5/Create-upload-and-share/Please-don-t-block-me-from-generating-a-link-for-a-file-that/m-p/530457#M45920
- Jay3 years ago
Dropbox Community Moderator
Hi isotropy, thanks for bringing this to our attention.
What OS version and Dropbox desktop application version are you currently running?
This will help me to assist further!
- isotropy3 years agoCollaborator | Level 8
OSX 12.3.1 - Dropbox version v171.4.6182
Thanks!
- Jay3 years ago
Dropbox Community Moderator
Is the Dropbox folder located in the default location, or under the CloudStorage folder?
- isotropy3 years agoCollaborator | Level 8
It's in the default location of /users/username/Dropbox
- jstdbx3 years ago
Dropbox Product Manager
Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know.
It will be especially helpful if you can also tell us:
* What version of Dropbox you're using: Dropbox Windows, Mac, or Web
* The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" )
- Rexxyboy3 years agoHelpful | Level 6
Hi Jay, the issue seemed to fix itself, but now it has returned.
I can normally get the link while the file is uploading, but now i get an error saying 'path not found'.
One the file has uploaded, i can get the link as per normal without errors.
Windows 11 Pro, i have restarted dropbox, and the computer, Any ideas how to fix?
I do upload large files, 100 meg, up to 350 meg files (always zip files), every day and post links to teams on a google doc, but waiting for files to finish uploading slows my workflow down in a significant way.
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