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Forum Discussion
terra1983
5 years agoCollaborator | Level 8
Please don't block me from generating a link for a file that hasn't finished uploading
A new "feature" has been implemented where if I drop a new file in a DB folder, and then go to click on "Copy Dropbox Link", it simply won't perform the task until the file has finished uploading.
Apparently this is to "prevent 404 errors". The "error" page that comes up when you clicked on a link before it had finished uploading was actually a "Uh Oh! File hasn't finished uploading yet". This to me isn't an "error" page and shouldn't be treated as such. It's clear and communicates exactly what it needs to and doesn't warrant a restriction in functionality for the rest of the users.
The solution you've silently implemented has caused a monstrous delay in my daily workflow.
I work in a fast paced environment, generating new content every hour and sharing it with dozens of people in my team. The fact that I can simply drop files and right-click and "copy link" and THEN carry on with the rest of my tasks while keeping an eye out for the spinning icon in the tray and THEN send the copied link to my recipients, means that I am FLOWING.
When I have to do that dozens of times per hour, if you block me from generating a link as soon as I drop it in the DB folder, you're forcing me to having to RETURN back to DB a second time in the process. You've added a whole extra step, and it's absolutely killed my flow.
Hi everyone. We recently discovered a bug that caused this to break. It is now fixed. If you continue to have trouble copying a link to a file that is uploading/syncing please let us know.
It will be especially helpful if you can also tell us:
* What version of Dropbox you're using: Dropbox Windows, Mac, or Web
* The steps you're using to copy the link (e.g. right click, then choose "Copy Dropbox Link" )
95 Replies
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- Jay3 years ago
Dropbox Community Moderator
Could you attach a screenshot showing the error message you mentioned when creating the link?
Could you also confirm the current version of the Dropbox desktop application by hovering over the icon in the system tray?
- isotropy3 years agoCollaborator | Level 8
Hey, thanks for fixing this - it worked for a while, but now it's broken again. When you try and right click and copy a link before it's finished uploading it now says "Couldn't Copy link - path/not_found/..
Please please fix this once again.
- Megan3 years ago
Dropbox Community Moderator
Hi isotropy, thanks for reporting this back to us!
Can you share some additional info that jstdbx asked above?
I would like for you to locate your Dropbox icon. It would be on the menu or task bar, next to your WiFi and hover your mouse there. That should give you the version of the app.
If you could also let us know the steps you follow, in order to obtain the link, that'd be wonderful.
Thanks!
- funwin3 years agoHelpful | Level 7
When you right click on a file that's uploading to 'Copy Dropbox Link' it used to work. It worked for years. Now getting Couldn't Copy Link /path/not_found/.
I know it wasn't a problem in the past as I very often upload video screen recordings and send the link to people.
Any idea why this not longer works?
- svervs3 years agoHelpful | Level 6
I'm seeing this as well.
173.4.6706 using right-click to get the link.
- isotropy3 years agoCollaborator | Level 8
OSX 12.3.1 - Dropbox version v171.4.6706 - using right click to copy dropbox link
- Walter3 years ago
Dropbox Community Moderator
Hey svervs- thanks for your report.
Could you please clarify your device's OS version for us?
As for you isotropy, I'm assuming you meant 173.4.6706 which is the latest stable version of the desktop app and not 171 - correct?
- isotropy3 years agoCollaborator | Level 8
Sorry yes, that's correct, i'm on 173.4.6706!
- Nancy3 years ago
Dropbox Community Moderator
Thanks for posting on the Community, funwin!
If I understand correctly, you’re seeing this error message on the desktop app, correct?
Do you mind uploading a screenshot of it here, so that I can have a visual and check this further?
Ping me when you’re ready.
- funwin3 years agoHelpful | Level 7
Hi Nancy,
Yes correct, on the desktop application. I've done a screen recording of the process. I do this 5 to 10 times a day and until recently, was able to comp the dropbox link once the file started syncing. Now it does not work until is completed syncing.
Screen recoding - link removed.
Thanks for you help.
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