Forum Discussion

Dakota_F's avatar
Dakota_F
New member | Level 2
2 years ago

Re: Can I access someone else's Dropbox without adding their whole Dropbox to my own account?

Hello,

I've recently joined a company and need access to their Dropbox files. The owner has invited me but when I go to access the files from my account it says I need to upgrade my account. There must be a way to access the files without upgrading my personal account. I'm new to DropBox and am feeling overwhelmed looking for an answer. Any help is greatly appreciated.

2 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Dakota_F wrote:

    The owner has invited me but when I go to access the files from my account it says I need to upgrade my account. There must be a way to access the files without upgrading my personal account.


    You've been invited to join a shared folder. If you need edit access to the files then you need to have enough space available to hold the folder, otherwise you can't add it to your account. If you don't have enough space, you would need to upgrade your account.

     

     

    If you only need view access, ask them to send you a view-only shared link instead.

  • Dakota_F's avatar
    Dakota_F
    New member | Level 2
    2 years ago

    Thanks Rich! This clears up my confusion, I appreciate you taking the time to answer my question.

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!