Re: How can I stop conflicted copies?

I have been trying to figure out why I have a conflicted copy on my excel:

A conflicted copy is a file that Dropbox creates when multiple people edit the same file at the same time. 

There are three ways a conflicted copy can happen:

• Two users change the same file at the same time
• Someone edits a file offline while someone else edits the same file
• A file is left open on another user’s computer, which Dropbox saves as a new edit—this is especially common when using applications with an auto-save feature

Note: The last version saved will always appear as the conflicted copy. 

Someone from another location opened my excel when I was editing from my desktop version of dropbox. That person did not "save" but it shows it was edited. I don't know if the issue was created from the first or second suggestion but I have restored my version to a previous version several days ago before the day the "issue" started when the dropbox badge showed up. It did not create a conflicted copy last night but it still shows the dropbox badge. Does this mean there is still an issue? I don't remember seeing the badge usually and another user in my office does not have a badge on hers. I have learned through this that it looks like I have a desktop version and she is using the web version. I did not set up dropbox so I am at a disadvantage. Can anyone give me any advice on what to do or I have corrected the issue by restoring an older version and maybe for some reason the badge is just going to show up now? This situation is so frustrating!