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tevans's avatar
tevans
New member | Level 2
8 days ago

Shared files are corrupted only for me when I open them via my Windows desktop app

Question or Issue Shared files are corrupted for me only when I open them via my Windows desktop app and not the web
desktop
Shared Files
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 days ago

Hey tevans​, thanks for letting us know about this.

Can you give us some more info on what you mean by "corrupted"? What exactly do you see when you try to open them?

If you could send a screenshot of how the files look in your Dropbox folder and a screenshot of what you see when you try to open them, I'd really appreciate it.

Thanks in advance!

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