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tevans's avatar
tevans
New member | Level 2
8 days ago

Shared files are corrupted only for me when I open them via my Windows desktop app

Question or Issue Shared files are corrupted for me only when I open them via my Windows desktop app and not the web
desktop
Shared Files
windows
tevans's avatar
tevans
New member | Level 2
8 days ago

 

the settings in the files are online-only;   All the files in the desktop dropbox cannot be accessed.  Here are some of the errors received.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    Thanks for the screenshots, tevans!

    Can you switch a file to "available offline", as a test, to see if it helps?

    If not, try to move one of the files to a location closer to the main (root) Dropbox folder, to shorten the file path to see if that makes a difference.

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