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Forum Discussion
Slow upload speeds, but I know it's not my connection.
I'm getting extremely slow upload/sync speeds. I know it's not my connection as I'm getting 900mps upload. I rely on dropbox for my business and it's causing me to not be able to transfer files by my deadline.
15 Replies
- Walter
Dropbox Community Moderator
Hey MFRuckuss - thanks for the update on this and the screenshot of your speed test too.
Did you try rebooting your computer and/or internet router since you first noticed this?
If you did and this is still an issue, let us know and we'll reach out via email to investigate further if needed.
Yes I’ve tried all of this.
- Walter
I see, thanks for clarifying that for me MFRuckuss
Now, if you'd like to delve a tad deeper into this issue, we can send you an email from our end.
To do so, I'll just need you to clarify if you'd like us to use the email addrss that's linked to the MFRuckuss account or the Mfruckus instead.
Thanks again.
- Hannah
Hey MFRuckuss, before we send you an email, I wanted to let you know that there's a new version of the Dropbox desktop app out, v. 220.4.4126.
Can you check if the app has been updated on your computer?
Also, keep in mind that if we need to email you, we will need to use the email address associated with the account that has the issue.
So, are you having this issue on your MFRuckuss account or your Mfruckus one?
