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Some of my files aren't syncing locally to my desktop app.
I have reinstalled my PC today and synched all my dropbox files, but cant see certain files in a folder, but can se dem online, what is wrong here?
These files from online dropbox are not visible on my desktop any more
Hey Anders Sekkelund, thanks for your post.
Can you please check your desktop app’s selective sync settings (by following these steps) and let me know if the folders/files in question are unchecked in the list?
If they are, please select them and they should appear on your desktop app then.
In case this doesn’t help though, I’d like to know your Dropbox app’s current syncing status and app version.
Keep me updated.
3 Replies
Hello Theresa, yes the solution that Nancy suggested did solve my problem and im very happy for the help. I thought i have marked this correct, but what do i need to do more? I can't find how to?
Regards Anders
- T_theresa_A
Community Manager
Hey Anders Sekkelund and welcome to the Dropbox Community! I’m Theresa, a Community Manager here at Dropbox HQ. 👩💻
I see you have accepted this solution, i just wanted to check in and see if your issue has been resolved with the steps that Nancy posted. If you could let us know, that would be great.
If you have any other questions or need further assistance, feel free to drop them here. We really appreciate you bringing this up- it's folks like you who help make Dropbox better! 💌
T 😺
(Dropbox Community Manager) - Nancy
Dropbox Community Moderator
Hey Anders Sekkelund, thanks for your post.
Can you please check your desktop app’s selective sync settings (by following these steps) and let me know if the folders/files in question are unchecked in the list?
If they are, please select them and they should appear on your desktop app then.
In case this doesn’t help though, I’d like to know your Dropbox app’s current syncing status and app version.
Keep me updated.
