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myriam m.1's avatar
myriam m.1
Explorer | Level 3
9 months ago

Syncing is very slow even after reinstalling

my sincro is very slow, i re-instal l againg an update, but it dosent work properly. any heelpfull tips?
desktop
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

I see, thanks for the additional information, Myriam.

 

Could you also send me a screenshot of the app's exact status as shown in your menu bar at the moment? 

myriam m.1's avatar
myriam m.1
Explorer | Level 3
9 months ago

 it dosent sincro 135 files,  i  have to wait like 20 min to do it

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Thanks for the additional info, myriam m.1!

     

    If you go to your Dropbox preferences, in the "bandwidth/network" tab, is your bandwidth set to "don't limit"?

    • myriam m.1's avatar
      myriam m.1
      Explorer | Level 3
      9 months ago

      yes, thats  already  done,  its not s

       

      elected

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 months ago

        Thanks for the screenshot, Myriam!

         

        Can you also check how many files you have in your Dropbox folder?

         

        If they're close to 300K, can you reduce them a bit with selective sync, to see if that helps at all?

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