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plambeth06's avatar
plambeth06
New member | Level 1
2 years ago

There is a Dropbox Transfer on my account that I didn't send

I got an email that I sent a file transfer.  I did not create this transfer nor the file. I got an email that I had recieved a file transfer from me.  Again I did not send. No one else has access...
account access
Dropbox Transfer
security
plambeth06's avatar
plambeth06
New member | Level 1
2 years ago

Thank you I checked my events and there is nothing from 12/4 when this happened. But the emails look valid from dropbox and information is "relevant" but I did not create a file or create a transfer

Here is screen shot of my events, nothing from 12/4



Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey plambeth06, can you also check if the email you received came from an official Dropbox domain, please? 

If you have a screenshot of the email that your received, feel free to attach it here. Just make sure that no personal info is visible there. 

 

  • plambeth06's avatar
    plambeth06
    New member | Level 1
    2 years ago

    Here is screen shot of email. It looks just like "real" ones I have done before.

    I blocked out my email address and the link web address

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      12 months ago

      Hey plambeth06!

      Would you mind grabbing a screenshot of this page, and attaching it here in order for us to have a visual? 

      • plambeth06's avatar
        plambeth06
        New member | Level 1
        12 months ago

        Here is screen shot the one with the arrow is the one I did not create. I did not create that file or create the transfer?  It is a list of my husband's phone contacts

         

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