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plambeth06's avatar
plambeth06
New member | Level 1
2 years ago

There is a Dropbox Transfer on my account that I didn't send

I got an email that I sent a file transfer.  I did not create this transfer nor the file. I got an email that I had recieved a file transfer from me.  Again I did not send. No one else has access...
account access
Dropbox Transfer
security
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey plambeth06, can you also check if the email you received came from an official Dropbox domain, please? 

If you have a screenshot of the email that your received, feel free to attach it here. Just make sure that no personal info is visible there. 

 

plambeth06's avatar
plambeth06
New member | Level 1
2 years ago

Here is screen shot of email. It looks just like "real" ones I have done before.

I blocked out my email address and the link web address

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey plambeth06!

    Would you mind grabbing a screenshot of this page, and attaching it here in order for us to have a visual? 

    • plambeth06's avatar
      plambeth06
      New member | Level 1
      12 months ago

      Here is screen shot the one with the arrow is the one I did not create. I did not create that file or create the transfer?  It is a list of my husband's phone contacts

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        In that case, could it be that you or your husband somehow initiated that transfer by accident plambeth06?

        Are you able to delete it through the ellipsis button?

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