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martyn1163's avatar
martyn1163
Explorer | Level 3
12 months ago

There should be green or grey icons next to my Dropbox folders in File Explorer but there are none.

There should be green or grey icons next to my dropbox folders in file explorer but are blank, files do sync & listed as so, but no icons, what the fix

 

 

desktop
Dropbox Basic
sync
Windows

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    12 months ago
    martyn1163 wrote:

    There should be green or grey icons next to my dropbox folders in file explorer but are blank, files do sync & listed as so, but no icons, what the fix

    Have you tried to reinstall the latest release yet?

     

    • martyn1163's avatar
      martyn1163
      Explorer | Level 3
      12 months ago

      lost the icon about 7 days ago before the last update we had, should i remove it first then reinstall or just install on top of it 

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        12 months ago
        martyn1163 wrote:

        lost the icon about 7 days ago before the last update we had, should i remove it first then reinstall or just install on top of it 

        The first step would just be an install on top of the existing version, which will update it.

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