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lunasofia01's avatar
lunasofia01
New member | Level 2
2 months ago

There's a delay in syncing between my desktop and mobile app

I manage a digital service site and rely on Dropbox daily. Lately, sync delays between desktop and mobile are affecting my workflow. Anyone else facing this? Looking for quick fixes or settings to improve performance. Appreciate any help!

desktop
Mobile
sync

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi lunasofia01​, thanks for bringing this to our attention.

    Could you clarify how long the delay in syncing is approximately? 

    Are files appearing on the Dropbox site normally after you sync a file from the computer, and it takes time to appear on the mobile device, or something else?

    Any other details will help me to assist further!

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