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Forum Discussion
mcfinney
7 years agoHelpful | Level 6
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
LuisA1 wrote:
Hi everyone,I’m a member of the Dropbox desktop application team.First off, I’d like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
223 Replies
Replies have been turned off for this discussion
- MikeW17 years agoHelpful | Level 6
Hmm. At a minimum, you'd think they would have told us on this forum that we could get that capability by changing to Professional. But it's really shabby of them to remove the capability from the other versions.
- Lek7 years agoHelpful | Level 5
Im business and personal user holding two accouts, both of them dont have time function now, so is no depends are you free user or paid user. Upset :(
- Mandelko7 years agoExplorer | Level 4
For the last few months I have not been able to see how much upload to Dropbox has been done. All that my status bar shows is what the upload speed is.
- ROMERO15837 years agoNew member | Level 2
Same here, I relied on that little counter!
- emmasmartacus7 years agoHelpful | Level 6
I was searching on how to get the time remaining info back as well - as a paying subscriber, I feel this is a simple request and feature to have. Especially since it is one that was available previously. Making us upgrade to get the feature back is extremely bad customer service. I am reconsidering my subscription to Dropbox.
- Lusil7 years ago
Dropbox Staff
Hey Mandelko and ROMERO1583,Thanks for the feedback regarding the progress bar on the desktop app. I’ve moved your posts here so as to keep relevant posts regarding this consistent.As @Jay has also mentioned in one of his earlier replies, we introduced a change and some users may see this new behavior without the time estimate. Nonetheless, please note that your comments are greatly appreciated and have been forwarded to the dev team.Thank you! - alison b.117 years agoHelpful | Level 5
Hey all who are willing to switch cloud services to get this feature back (plus other good stuff like more space), I switched over to Sync, which gives 2 TB plus various mobile apps etc. for about the same price (billed annually). Dropbox is being super-pushy with this whole incentivizing upgrades by removing features. Gross.
- graystate7 years agoHelpful | Level 7
I've just installed the free version of Sync. So far so good - and wow, it gives me an estimate of how long my file will take to upload! What an amazing concept! I'll try it out today and if all is well, goodbye Dropbox. Thanks for the years and years of memories and me being a great customer. Sorry you had to stab me in the back.
- fcmiii7 years agoHelpful | Level 5
Add me to the list of people who desperately want the "estimated time remaining" function back. Not having a rough sense of when an upload will be done is driving me crazy.
- DiogoWasTaken7 years agoExplorer | Level 3
You need some kind of progress tracking, for god's sake.
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