Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
mcfinney
7 years agoHelpful | Level 6
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
LuisA1 wrote:
Hi everyone,I’m a member of the Dropbox desktop application team.First off, I’d like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
223 Replies
Replies have been turned off for this discussion
- availablelight7 years agoHelpful | Level 5
their own WEBSITE seems to think the feature is still available :/ https://help.dropbox.com/syncing-uploads/sync-time
- availablelight7 years agoHelpful | Level 5
telling everyone that the feature they USED TO HAVE and STILL WANT has been removed deliberately is not a "solution". this solves no one's problem. stop linking back to it as though this closes the matter.
- DAVID M.17 years agoExplorer | Level 4
In the desktop app, when syncing files, it now only says "syncing", and does not give an estimated time remaining. This is a BIG issue if the feature is no longer available, as I need to know how long files will take to upload/download so I can inform my clients.
If I don't know how long it's going to take (which, to be honest, should be a STANDARD feature for any file storage application that allows you to upload/download), then I can't use Dropbox as a reliable app to share files with clients.
Eagerly awaiting your response.
David
- BDoyle7 years agoNew member | Level 2
+1 on this. I can't believe they would have removed such an obviously needed feature...even if it was only approximate. It made planning my schedule arouond dropbox upload times a lot more predictable.
There does seem to be a little blue bar that *might* be showing the upload progress of the file, but that's utterly worthless to me.
- anonymous7 years ago
DAVID M.1 and BDoyle this feature has been removed... Verification from Dropbox can be seen in this "resolution". I see that it has been turned into a Feature Request.
- BDoyle7 years agoNew member | Level 2
I see. That frankly sucks. Apparently, they're fine with giving me an approximate time to complete a crappy web survey (see image), but not on my uploads. Got it.
- BDoyle7 years agoNew member | Level 2
Please add me to the list of people who want this "feature" back. It's a basic usage requirement in my workflow.
- anonymous7 years agoI would put in a support ticket for Feature Request. The more they get, the more voices heard.
- DAVID M.17 years agoExplorer | Level 4
Wow. I find it a bit rich that a previously implemented feature (that we all pay a service subscription for) is removed without warning, and then added back as a "request".
Would be great to get a response from Dropbox as to WHY it was removed in the first place, when it was a feature the majority of paying customers relied upon? How can we give clients delivery time estimates without any actual time estimates?
- furtonb7 years agoHelpful | Level 6
Ridiculous. Right now our team is working on a tight schedule with a very close deadline – we are syncing files back and forth via the Finder integration, dozens of files get changed all the time, quite big ones (ranging from a few MBs to GBs). Without this estimate, it is extremely frustrating not to know how much each of us need to wait until all the assets become up to date, all previously made calculations about remaining times are worthless. The "solution" of this thread is blood-boiling politely speaking, the responsible people should acknowledge this (their) mistake, and bring back this feature immediately. A letter of apology would be welcome as well.
Are they planning to put this feature to higher tiers only (I'm on the Plus plan right now)?!
Please put it back ASAP!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!