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mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?

I'm on Mac OS Sierra 10.12.6

desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

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  • alison b.11's avatar
    alison b.11
    Helpful | Level 5
    7 years ago

    There are other options that offer the "time remaining" feature plus twice as much storage plus opt-out on auto-update plus less expensive (for individual users on the 1 TB plan like me not sure about the other plans).  I started migrating my files to a new service when the "remove from all devices" prompt started popping up for deletions...glad I did, given this latest dev,

  • jhsweston's avatar
    jhsweston
    New member | Level 2
    7 years ago

    PLEASE bring back the time estimate feature... it's SO FRUSTRATING not to have ANY idea how much has uploaded or how much is left! I don't even care if it's not always a precise estimate, but I need to know the difference between 5 minutes and an hour....

  • RTally's avatar
    RTally
    Explorer | Level 4
    7 years ago
    Add my name to the list of people that want the time to sync display returned.
  • alison b.11's avatar
    alison b.11
    Helpful | Level 5
    7 years ago

    marinacoser  graystate Hi, try Sync: 2 TB plus time remaining and other goodies for less money.  I don't collaborate via the cloud, so can't speak to the sharing features beyond that they exist. Hope that helps!

  • alison b.11's avatar
    alison b.11
    Helpful | Level 5
    7 years ago

    jbaughmanHi, try Sync: 2 TB plus time remaining and other goodies for less money.  I don't collaborate via the cloud, so can't speak to the sharing features beyond that they exist. Hope that helps!

     
  • ElJayBronxNY's avatar
    ElJayBronxNY
    Helpful | Level 6
    7 years ago

    Just signed up for a free account with Sync. Only major issue I see is that the accounts are "billed annually" although quoted monthly on the website...but you can get 3TB for $120/year, 2 for $96. Sharing and security appear robust, with more options than DB. And I just tried a 1.5GB file into my free 5GB folder...transferred quickly and gave both percentage and predicted time on a right-click in the system-tray icon. 

    Dropbox has to do a lot to get me to consent to continue with them instead of gradually switching over.

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