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Forum Discussion
Takvid
2 years agoExplorer | Level 3
Why aren't photos synchronising in the background on iOS?
Гарний день.
Підкажіть, будь ласка, чому фотографії в iPhone не синхронізуються у фоновому режимі?
Якщо я відкриваю додаток, він завантажується.
У фоновому режимі вони не завантажуються.
Дякую
19 Replies
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- Jay2 years ago
Dropbox Community Moderator
Could you try clearing the cache of the Dropbox app, and then uninstall, reboot and reinstall it again?
- Takvid2 years agoExplorer | Level 3
Good day. Cleared the cache, reinstalled and rebooted - didn't work
- Jay2 years ago
Dropbox Community Moderator
Could you try checking Settings > General > Background app refresh, to see if the option is there instead?
- Takvid2 years agoExplorer | Level 3
У налаштуваннях - включено оновлення контенту
- Jay2 years ago
Dropbox Community Moderator
Could you complete all the steps in this article and let me know how it goes?
- Takvid2 years agoExplorer | Level 3
Гарний день
Я зробив все так, як описано в статті.
Він не завантажується у фоновому режимі на iOS та Android.
Якщо відкрити програму Dropbox на пристрої, почнеться її завантаження. - Jay2 years ago
Dropbox Community Moderator
Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
- Takvid2 years agoExplorer | Level 3
Yes, of course.
- Jay2 years ago
Dropbox Community Moderator
Thanks, I've sent you an email, please could you reply to it as soon as possible!
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