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ST2025's avatar
ST2025
Explorer | Level 4
5 months ago

Why is my sharing activity interrupted on my account?

Haven't used Dropbox for ages, needing to send a video to an 80yr old friend (taken on my phone today, to show them how to do an easy balance exercise with "wobble foam" aka balance pad. I am getting the Dropbox message of "we have interrupted your sharing". Dropbox won't let me share it to him or get a link to send to him.
I have no idea why, I have 2 GB available storage, no problems I can work out.
Can't see/understand any issue or how to fix it.

Message says I can ask Dropbox to Review the decision if I consider it's wrong. I am 99.9% sure it's wrong but can't work out how to get any help. Can anyone here please help.

Thank you very much
Cheers
ST or ST2025

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Thanks for keeping us updated, ST2025!

    Megan will investigate your issue and will get back to you the soonest possible.

    Let us know if you need anything else.

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