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gwencrawford's avatar
gwencrawford
Helpful | Level 5
4 months ago
Solved

Why was my sharing paused on my Dropbox account?

We use dropbox for education. Many students need files. Suddenly we get a hundred messages that we cant access our class files! Guess what? Dropbox had disabled our sharing and they didn't even giv...
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  • gwencrawford's avatar
    gwencrawford
    3 months ago

    Thank you! Finally the issue was resolved today!

     

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi gwencrawford, thanks for bringing this to our attention.

We appreciate the feedback regarding your recent communication with Dropbox about the sharing on your account.
We take all comments into consideration when improving the Dropbox site and services.

Do you have the ticket ID from when you contacted the support team in order for me to locate it on the system?

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