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Forum Discussion
gwencrawford
4 months agoHelpful | Level 5
Why was my sharing paused on my Dropbox account?
We use dropbox for education. Many students need files. Suddenly we get a hundred messages that we cant access our class files!
Guess what? Dropbox had disabled our sharing and they didn't even giv...
- 3 months ago
Thank you! Finally the issue was resolved today!
gwencrawford
4 months agoHelpful | Level 5
Sadly no update yet
also dropbox changed the title of my post. lols
- Mark4 months ago
Super User II
gwencrawford wrote:
Sadly no update yet
Dropbox doesnt work on a weekend I'm afraid.
- gwencrawford4 months agoHelpful | Level 5
Apparently they dont work much on weekdays too :( Or would have replied in the 3-4 days they had
- Megan4 months ago
Dropbox Community Moderator
Hey gwencrawfordâ!
I checked internally about this, and it seems that our team is still looking into your case, and trying to help as soon as they possibly can.
The best course of action right now would be to keep an eye out, and wait for their updates.
Unfortunately there's not much that we can do on our end here on the Community, since we don't have all the necessary tools, and account visibility to resolve this.If you need something else, please let me know and I will be more than happy to help every step of the way.
- gwencrawford4 months agoHelpful | Level 5
Nothing else, just wish they answer sooner. Its a new week now :( :(
Read different reviews on X, Trustpilot and Reddit, apparently a LOT of people are now having issues with bad Dropbox support quality :(
- Hannah4 months ago
Dropbox Community Moderator
I understand your frustration, gwencrawfordâ.
I've passed your feedback along to the team and in the meantime, please keep a close eye on the email chain.
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