Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

SVdP2help's avatar
SVdP2help
New member | Level 2
2 years ago

Why would some members of shared files/folders not be able to see them upon logging on?

Why would some members of shared files/folders not be able to see them upon logging on? Some can see some shared files, while others can see a different set of shared files. All members are on the shared list for all files.
 

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Does each person have enough quota? 

     

    Syncing would stop if they ran out of quota meaning they'd see out of date/old files. 

  • SVdP2help's avatar
    SVdP2help
    New member | Level 2
    2 years ago

    I'll have to check with my group members. Thank you and Merry Christmas.

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!