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Forum Discussion

SVdP2help's avatar
SVdP2help
New member | Level 2
2 years ago

Why would some members of shared files/folders not be able to see them upon logging on?

Why would some members of shared files/folders not be able to see them upon logging on? Some can see some shared files, while others can see a different set of shared files. All members are on the shared list for all files.
 
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Does each person have enough quota? 

     

    Syncing would stop if they ran out of quota meaning they'd see out of date/old files. 

    • SVdP2help's avatar
      SVdP2help
      New member | Level 2

      I'll have to check with my group members. Thank you and Merry Christmas.

       

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