Forum Discussion

QPutman's avatar
QPutman
Explorer | Level 3
2 years ago

Available storage size reduced

By sponsoring friends or other means I had at least 7,25 Gb of storage space (I found an old email with this number).

I received an email today stating I am using 5,83 Gb out of my only 3 Gb of storage space.

How is it possible to fix this error?

Thank you.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    QPutman wrote:

    By sponsoring friends or other means I had at least 7,25 Gb of storage space ... I received an email today stating I am using 5,83 Gb out of my only 3 Gb of storage space.


    Space earned through referrals is typically permanent, but other promotions that provide bonus space are often time-limited. You can see a list of all the space you've earned, and that which has expired, on your Referrals page. Also, check your Account page to see what your actual quota and usage are.

    • QPutman's avatar
      QPutman
      Explorer | Level 3

      My storage has been restored to the previous volume (it has been the same for many years)

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