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Can't access files to download them due to space.
Can't access files to download them due to space. I downgraded to the free version since I have been retired for almost three years. I was told that I wouldn't lose my data so that I could slowly g...
Thank you, Rich SuperUserII.
I can't find them in ALL FILES.
For some reason, I cannot delete all my folders so it's a big mess. I delete them and they come back. I deleted everything in the folders - I thought. It's super confusing since they keep coming back.
I did find another folder that I didn't see before so I am downloading that right now.
I can't understand why my iphone photo backups would be in a shared file. But if they are, are you saying that I will never be able to get to them without paying over $100 to upgrade? I wouldn't have a clue who they would be shared with because it makes no sense for me to share personal backup photos.
Thanks for your help. I really appreciate it!
Peggy
I'm still trying to figure this out. In my subscriptions, it says my files are in All Files. But if I click on Shared Folders, it still says I have Camera Uploads in there. The other folder has disappeared so I don't understand that. It's super confusing. Ugh.
- Megan
Dropbox Community Moderator
Hey Peggy F.2, let me jump in here too!
If you visit your All Files page, what do you see there? Do you have any content?
Let me know more!
Thank you for jumping in.
There is nothing in my ALL FILES. Somehow, I now only have one folder (CAMERA UPLOADS) that I can't access. I'm so confused!
- Nancy
Peggy F.2, the âCamera Uploadsâ folder is generally a personal (not shared) folder thatâs created upon enabling camera uploads on your device(s).
However, since this folder was manually shared with another user at some point, and it wasnât added to your Dropbox account while you were still upgraded, Iâm afraid youâll need more space indeed to add it back and download the files.
Even if you have no files/folders saved on your account at the moment, you still need 16GB of total Dropbox space to add it back. If you donât wish to re-upgrade, you can try adding more Dropbox space with referrals instead to cover the difference.
