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Alf3's avatar
Alf3
New member | Level 2
3 years ago
Solved

Downgrading from Dropbox Plus. Will I go back to the storage I had before upgrading or to 2 GB?

Before I upgraded to Dropbox Plus I had about 20 GB on my account. When downgrading to Basic, do I still have the 20GB or will it be reduced to 2 GB?
  • Mark's avatar
    3 years ago

    You'll go back to what you had before (as long as none of it was promotional space which has expired). 

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