Need to see if your shared folder is taking up space on your dropbox π¨βπ»? Find out how to check here.
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Dropbox full
My Dopbox would be full and according to Dropbox it contains 9.77Gb. Only if I count the files, I don't get more than 1.04Gb. Also don't see shared folders as a problem. What is going on?
Problem solved
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βYes 1 folder was indeed shared (595MB) Stopped sharing and also deleted. But this still leaves me of 5.5 GB of space I miss which is not used in my present Dropbox folder.
At This moment I use only 443 MB, so I should have 5.8 GB left of free space.
β
I apologize, I missed a 5.8 GB file in my backup which I was not aware of π
Thank you so much for your help.- Hannah
Dropbox Community Moderator
Hey Edwin Walberg, I'm happy to see you figured this out!
If you need anything else, make sure to give us a shout.
Have a great day!
Hi i follow the topic it looks that i never used the back up or shared folders ... any how my dropbox looks full and i feel fool ....
- Jay
Hi Pantelis Petrakis, have you calculated the size of the folders on your account to see where the quota usage is being taken up?
Keep me updated with any progress!
- Not, even bought extra stg space. Restarted my computer. No chang.
- Bought 2 billion more space but it still won't open so I can't get to files or anything.
- Megan
Hi Wallr, let's get right to it!
You mentioned that it won't open. Can you clarify if you're talking about the desktop app? Do you get any errors in regards to the space in your account?
It seems you're facing the same issue as many others did throughout this thread. I'd personally suggest that you follow the steps our Community Manager, Emmet posted here.
Keep me posted on the results!
- 313% of memory is used.
