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Dragon question's avatar
Dragon question
New member | Level 2
8 months ago

Dropbox is 10% full, but it's saying I can't join a shared folder.

My Dropbox won't let me join a shared folder even though i have space. I am currently using 216.7 MB of 2 GB(2000MB).

 

Can someone at Dropbox please let me know why it thinks 10% is full? And also how to correct this issue so I can access the shared folder?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Dragon question wrote:

    My Dropbox won't let me join a shared folder even though i have space. I am currently using 216.7 MB of 2 GB(2000MB).


    How large is the shared folder? If it's larger than your available space, you won't be able to add it to your Dropbox. Also, if Dropbox is actually telling you that it's full, check your Backups page for any backups that you may have in your account.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      Davidatlas21 wrote:
      How is it possible?

      How is what possible? You need to provide some details about the problem you're having.