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Dropbox says that I'm using more space than I actually do.
Hello, there is a problem with my storage space... I am told that I am using 7.32 GB out of 13.5 GB but I am only using 582 MB!!! Where has the difference gone? Thank you for looking and thank you for your response
Thanks for your post, jeanlouival.
Can you send me a screenshot of what you see on this page?
If you go to your Backups page here after that, do you see any backups that could explain the storage usage?
Let me know what you find.
4 Replies
- T_theresa_A
Community Manager
Hi jeanlouival and welcome back to the Dropbox Community. I am glad to see you have found the reason as to why your storage was full.
By the way, my name is Theresa, and you might see me popping up around the Community 👩💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives 💙.
If you're open to sharing, I’d love to hear how you use Dropbox 💡. Who knows, you might inspire some helpful tips we can share with others or even spark ideas to pass along to our internal team! 🤗
T 😺 (Dropbox Community Manager)
FABULEUX ... l'erreur provenait de 2 sauvegardes en échec !!!! MERCI, MERCI, MERCI 😀😍
FABULOUS ... the error came from 2 failed backups !!!! THANK YOU, THANK YOU, THANK YOU 😀😍
- Nancy
Dropbox Community Moderator
Thanks for your post, jeanlouival.
Can you send me a screenshot of what you see on this page?
If you go to your Backups page here after that, do you see any backups that could explain the storage usage?
Let me know what you find.
