Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
mahdiul
2 years agoNew member | Level 2
Dropbox storage issue
I have enough storage, every time I try to upload a file ...I receive "not enough storage." I did sign out and sing back in but still same problem
Please advise.
5 Replies
Replies have been turned off for this discussion
- Rich2 years ago
Super User II
mahdiul wrote:
I have enough storage, every time I try to upload a file ...I receive "not enough storage."
Are you sure you have enough space available? It wouldn't give that message unless there wasn't enough space available. Check your Plan page. What does it show for your usage? Share a screenshot of the page if you can, being sure to mask any private information.
- mahdiul2 years agoNew member | Level 2
here we go, I have enough space as I have deleted folders permanently - Rich2 years ago
Super User II
mahdiul wrote:
I have enough space as I have deleted folders permanently
That's not a screenshot of the space usage on your Plan page. It should look something like this:
- mahdiul2 years agoNew member | Level 2
here we go - Rich2 years ago
Super User II
You don't have enough space in your account. In fact, you're more than 52 GB over your storage limit according to what you're seeing on that page, which is accurate.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!