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mahdiul's avatar
mahdiul
New member | Level 2
2 years ago

Dropbox storage issue

I have enough storage, every time I try to upload a file ...I receive "not enough storage."  I did sign out and sing back in but still same problem 

Please advise.
 

5 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    mahdiul wrote:

    I have enough storage, every time I try to upload a file ...I receive "not enough storage."


    Are you sure you have enough space available? It wouldn't give that message unless there wasn't enough space available. Check your Plan page. What does it show for your usage? Share a screenshot of the page if you can, being sure to mask any private information.

  • mahdiul's avatar
    mahdiul
    New member | Level 2
    2 years ago


    here we go, I have enough space as I have deleted folders permanently 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    mahdiul wrote:

    I have enough space as I have deleted folders permanently 


    That's not a screenshot of the space usage on your Plan page. It should look something like this:

     

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    You don't have enough space in your account. In fact, you're more than 52 GB over your storage limit according to what you're seeing on that page, which is accurate.

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