Forum Discussion

Roger B.30's avatar
Roger B.30
Collaborator | Level 9
3 years ago
Solved

Files won't sync

I have a lot of files I can access through the website but not through the desktop app. How do I force the files to sync to my device?

desktop
Dropbox Basic
sync
  • Roger B.30's avatar
    Roger B.30
    3 years ago

    I finally used the "nuclear option"; I uninstalled Dropbox, rebooted and reinstalled Dropbox. All seems well at the moment; there may have been something wrong with my copy of Dropbox, since the new installation seems to work. You can close this case for now.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    They should automatically be there as long as Dropbox is running.

     

    If you mouse over the Dropbox icon on the status bar does it give any errors?

    • Roger B.30's avatar
      Roger B.30
      Collaborator | Level 9
      3 years ago

      I finally used the "nuclear option"; I uninstalled Dropbox, rebooted and reinstalled Dropbox. All seems well at the moment; there may have been something wrong with my copy of Dropbox, since the new installation seems to work. You can close this case for now.

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